IMOU Cruiser SC 3MP Red-Blue Warning Lights Outdoor PT Camera Home Security IP Camera AI Human Detection Surveillance

External antenna with Wi-Fi6 for a more stable connection

Cruiser SC Supports Wi-Fi 6 protocol, which can be better adapted to Wi-Fi 6 routers and provide higher video quality, faster speeds and more stable network connections.

Work with Smart Home Platform

Imou life/Alexa.

Diversified Storage

Video is easily stored and accessed through SD Card, NVR or Cloud storage.

Cloud Storage (included in Imou Protect）:A free 30-day trial is available for every new registered Imou deviceCloud video storage is based on alarms, let you never

Operating with Imou Life App

South KoreaQ&A area

Q:Difference between SD memory card and cloud storage?

A:

1) Using SD card need to use computer to read the history monitoring screen, when the memory card is full, it will automatically delete and start a new round of recording, make sure to save the data in time;

2) Cloud storage is a value-added service, new devices have a 7-day free trial period of cloud storage, you can view the history monitoring screen directly in the app. When the trial period is over, you can choose to subscribe in the app. There is a time limit for using this service, when the time is full of 3 days or 7 days, the records will be automatically deleted and start a new round, make sure to save the data in time.

Q:How to modify device’s photo /name /channel name /password in mobile app?

A:Two methods to modify device infos from your account,firstly login into your account in mobile app:

Method 1: Go to preview page then click icon on the top right corner, go to device settings page,click device image bar to Device Info page,click corresponding option to modify.

Method 2: Click Me->My Device->select corresponding device ->click device image bar to Device info page -> click corresponding option to modify.

Q:The app says”Failed to bind”?

A:When the app says “Failed to bind”, it means your device is already successfully connected to your Wi-Fi, but failed to add the device to your Imou account. Please double check whether your router is connected to Internet, then try again. Normally the reason is the Internet connection is not stable.

Q:Imou account?

For security reason, one camera can be bound to only one Imou account. So if you want to add your camera to a new account, please delete it from the previous account first.

A:Two methods to delete camera from your account,firstly login into your account in mobile app:

(1) Method 1:go to preview page then click gear icon on the top right corner, go to device settings page, slide to the bottom then delete device.

(2) Method 2:Click Me->My Device->select corresponding device ->slide to the bottom ->Delete Device.

Q:I changed my Wi-Fi, I want to put the camera at a new location, how to connect my camera to my new Wi-Fi?

A:

1）Firstly please check whether your camera has an Ethernet port and whether you have an Ethernet cable at hand.

2）If yes, please power on your camera and connect it to your Router with the Ethernet cable, wait till the LED turn stably blue to make sure it has access to Internet. Then login to your Imou account, find your IPC on “Device” page and go to its settings page, then tap “Wi-Fi Config” and you can connect it to your new Wi-Fi.

3）If your camera has no Ethernet port or you don’t have a cable at hand, we suggest you reset your camera to factory default, then setup your camera with the new Wi-Fi.

Q:How can I receive the alarm message?

A:

1）Firstly, you need click the enable button in the upper right corner in the picture of the channel of main page.

2）If it says “Failed to subscribe”, we suggest you ensure the following configuration:

Receives notifications from APP. Enable Imou Notifications via “Settings”->” Notifications” on your iPhone and “Me”-> “Settings”-> “Notice” on Imou APP.

3）Enable Event in the device. Take motion detection as an example, the event should be enable and time schedule should be valid.

4）Make sure the device is connected to Internet.

5）After successfully subscribe, you will receive the message.

Q:Working at night, the image is all black？

A:Reason:

1）IR LED didn’t light up

2）ICR didn’t switch to night mode

3）Objects are too far away from the camera

Solution:

①If the IR LED did light up, but you cannot hear “KA” and the image is still all black, maybe there is something wrong with the ICR.

②For consumer cameras, the IR distance is less than 10m(differ between different models), so you cannot see too far away at night.